Contact details

Telephone

0161 399 2106

Email

info@beastgarage.co.uk

1. INTRODUCTION

Beast Garage (“we”, “our”, “us”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Beast Garage operates as a mobile vehicle repair and servicing business within England and Wales.

2. DATA CONTROLLER

Beast Garage is the Data Controller responsible for your personal data.

Contact details:

Beast Garage
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: [Insert Business Address]

3. PERSONAL DATA WE COLLECT

We may collect and process the following personal data:

• Full name
• Home or business address
• Email address
• Telephone number
• Vehicle registration number
• Date of last service
• MOT due date

We only collect personal data that is necessary to provide our services.

4. HOW WE COLLECT YOUR DATA

We collect personal data when you:

• Request a quote
• Book a service or repair
• Contact us by phone, email, text message or social media
• Provide vehicle details for servicing or MOT reminders

5. LAWFUL BASIS FOR PROCESSING

We process personal data under the following lawful bases:

Contractual Necessity

To:

• Provide quotes
• Carry out servicing and repairs
• Issue invoices
• Maintain service records

Legitimate Interests

To:

• Send service reminders
• Send MOT reminders
• Manage customer records
• Operate and improve our business

We only process your data where permitted under UK GDPR.

6. MARKETING AND SERVICE COMMUNICATIONS

We may send reminder communications relating to:

• Upcoming booked appointments
• Service due dates
• MOT due dates

These are considered service communications and are sent under our legitimate interest in maintaining your vehicle’s safety and servicing schedule.

You may opt out of reminder communications at any time by contacting us.

We do not sell or share your data for third-party marketing purposes.

7. COOKIES (WEBSITE USE)

If you visit our website, we may use cookies.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly and improve user experience.

Types of Cookies We May Use

• Essential cookies – Required for the operation of our website
• Analytics cookies – Help us understand how visitors use our website (if applicable)
• Functionality cookies – Remember your preferences

Managing Cookies

You can control or delete cookies through your browser settings. You may also refuse non-essential cookies via our website cookie banner (where applicable).

If we use analytics tools (such as Google Analytics), these may collect anonymised usage data.

8. DATA STORAGE AND SECURITY

Your personal data is stored digitally using secure systems.

We implement appropriate technical and organisational measures to protect your personal data against:

• Unauthorised access
• Accidental loss
• Alteration
• Disclosure

Access to personal data is restricted to authorised personnel only.

9. DATA RETENTION

We retain personal data only for as long as necessary to:

• Fulfil our contractual obligations
• Maintain service history records
• Comply with legal, tax and accounting requirements

Customer records are typically retained for up to 6 years in accordance with UK accounting and tax regulations, unless a longer retention period is required by law.

10. SHARING YOUR DATA

We do not sell your personal data.

We may share your data where necessary with:

• Accountants or bookkeeping providers
• IT and cloud storage providers
• Legal or regulatory authorities where required by law

All third parties are required to process your data securely and lawfully.

11. YOUR RIGHTS

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request erasure (where applicable)
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent (where consent applies)

To exercise your rights, please contact us.

12. COMPLAINTS

If you are dissatisfied with how we handle your personal data, you may contact us directly.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: www.ico.org.uk

13. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The latest version will always be available upon request or on our website.

Policy Review

Last updated: 16/02/2026